1. Definitions
"Kronobi": Kronobi SAS, publisher of the Service.
"User": any natural person of legal age who has created an account on the Kronobi application.
"Service": all features of the Kronobi mobile app (a safety device that discreetly triggers a geolocated alert to trusted contacts) and of the kronobi.app website. Kronobi is not a crypto wallet: the application does not generate, store or transact any actual cryptocurrency.
"Trusted Contacts": the emergency contacts entered by the User, recipients of the alerts.
2. Object
Kronobi is a digital safety device built for crypto holders. The Service integrates a discreet alert-triggering mechanism with geolocation directed to the User's emergency contacts. Kronobi does not hold, store or manage any actual cryptocurrency belonging to Users — these remain in the wallets the User already uses elsewhere (Ledger, MetaMask, Phantom, etc.). The Service is designed to protect Users against physical threats (wrench attacks, assaults, abductions).
3. Acceptance
Use of the Service implies full and unconditional acceptance of the Terms in force on the day of use. If you do not accept all or part of these Terms, you must refrain from using the Service.
4. Legal capacity
The Service is strictly reserved for natural persons of legal age and legally capable. Account creation by a minor or a person under guardianship is prohibited. Kronobi reserves the right to suspend any account not meeting this condition.
5. Account creation and management
Registration requires a valid email address and a strong password. The User undertakes to provide accurate information and to keep it up to date. The User is solely responsible for the confidentiality of their credentials. Any action taken from their account is deemed to have been taken by them. Each account is strictly personal and non-transferable.
6. Subscriptions and billing
Paid subscriptions (Starter, Standard, Family) are billed monthly or annually as the User chooses, in euros incl. VAT. Renewal is automatic unless cancellation occurs before the due date. Payments are processed by Stripe (credit card) or in crypto (Ethereum, Bitcoin, USDC). An electronic invoice is made available in the personal area.
7. Free trial
A 14-day free trial is offered on paid plans. No payment method is required to start the trial. No charge is made during the trial period. At the end, the User is invited to choose a paid plan; without action, the account switches to the (limited) free plan.
8. Right of withdrawal
Pursuant to article L221-28 of the French Consumer Code, the 14-day right of withdrawal does not apply once execution of the Service has begun with the User's express consent (which is the case for any activated subscription). The User expressly acknowledges waiving the right of withdrawal upon activation of the Service.
9. User's cryptocurrencies
Kronobi is not a crypto wallet. The application does not generate, store, hold or transact any actual cryptocurrency belonging to the User. The User's real crypto remains in the third-party wallets they use elsewhere (hardware wallets such as Ledger / Trezor, software wallets such as MetaMask / Phantom, or others). Kronobi has no technical means to access, transfer or view them. The User retains full responsibility for managing and backing up their own crypto wallets.
10. Service availability
Kronobi implements all reasonable means to ensure 99.5% Service availability. Interruptions may however occur for scheduled maintenance (notified 48 hours in advance) or in case of force majeure. No guarantee of absolute availability can be given.
11. Limitation of liability
Kronobi cannot be held liable for direct or indirect damages resulting from: a force majeure event; a network outage (Internet, mobile, satellite); a failure of SMS, GPS operators or third-party services (Twilio, Stripe, Firebase); use contrary to these Terms. THE SERVICE DOES NOT IN ANY WAY REPLACE OFFICIAL EMERGENCY SERVICES (911, 112) — the User is encouraged to always contact these services first in any vital emergency.
12. Prohibited behaviors
The following are strictly prohibited: identity theft, circumvention of security mechanisms, use of the Service for illegal purposes (financing of criminal activities, money laundering, fraud), abusive triggering of alerts, mass data extraction. Any breach results in immediate suspension of the account and, where applicable, reporting to the competent authorities.
13. Regulatory compliance
Because Kronobi is not a crypto wallet and does not perform any operation on actual cryptocurrencies, the Service falls outside the scope of crypto-asset service provider obligations (PSAN / MiCA). No KYC is required to use the safety device. Kronobi nonetheless complies with applicable data protection obligations (GDPR) and cooperates with authorities upon legal requisition regarding account data (email, plan, login IP address).
14. Personal data
The processing of personal data is governed by our Privacy Policy, accessible at kronobi.app/en/confidentialite. This policy is an integral part of these Terms.
15. Intellectual property
The Service, its source code, design, trademarks, logos and content are the exclusive property of Kronobi SAS. The User benefits from a personal, non-exclusive and non-transferable right of use, limited to the duration of their subscription. Any reproduction, decompilation or extraction without written authorization is strictly prohibited.
16. Termination by the User
The User may cancel their subscription at any time from the application (Settings → Subscription → Cancel). Cancellation takes effect at the end of the current billing period. No prorated refund is due. Account deletion (and of all associated data) can be requested by email to privacy@kronobi.app.
17. Termination by Kronobi
In case of serious breach of these Terms (notably article 12), Kronobi reserves the right to suspend or terminate the account without notice and without refund, after notification to the User where possible.
18. Modifications of the Terms
Kronobi reserves the right to modify these Terms. Any material modification is notified by email and in the application at least 30 days before its entry into force. Continued use of the Service constitutes acceptance. Otherwise, the User has the right to terminate without charge.
19. Consumer mediation
Pursuant to articles L611-1 et seq. of the French Consumer Code, the consumer User may, in case of unresolved dispute, resort free of charge to the consumer mediator: FEVAD Consumer Mediator — 60 rue La Boétie, 75008 Paris — mediateurduecommerce.fr.
20. Governing law and jurisdiction
These Terms are governed by French law. Any dispute relating to their execution or interpretation will be submitted to the competent courts of the registered office of Kronobi SAS, except as otherwise required by mandatory law (notably consumer protection law).